Seems simple enough, but between spotty social media feeds and unreliable search engines, it's harder than it should be to answer What's Open for Business? Throw in a pandemic and, well, you get the drift. Is it too much to ask to get a little certainty about hours of operation? We don't think so.
What if businesses could communicate extended hours (or amended) hours to customers in search of ... not new products, not new services, but new times? A new tool with old purpose? A digital "We're Open for Business!" sign that connects businesses with customers?
WE-HOURS is just getting started, and we are pumped to have your input! Our mobile app gives businesses complete control over the most basic information for doing business. And WE help customers figure out where to spend their money when they want to spend it.
WE want to answer all your questions. If these don't cover it, email us at info@we-hours.com.
It is! WE-HOURS is connected to Google Places API, which is how it secures basic information for the app, including hours of operation, basic rating info, location address and images if they're available.
The BETA version of WE-HOURS contains only this basic, time-relative information, but based on user feedback, click-through links for information such as web site, social media links and phone number may also be available in app.
If Google maintains correct hours of operation for your business and/or if you regularly update your hours as a Google-verified business, WE-HOURS is going to reflect those updates without any additional steps on your part. But WE-HOURS can still be a vital communication and marketing tool that is more powerful than Google alone.
It is designed to be more nimble, less subjective and a direct line of communication between customers and your business. It's a time app first and foremost. And it gives customers the option of adding you to their favorites, so that you have a direct line of communication about the most important information for doing business: When you're open.
Nope. WE want to make the world a better place, and the best way to do that is to make it a place for everyone. WE-HOURS makes a place for everyone at every time, and we don't think anyone should have to pay for access to basic information that makes that possible. The app is free for customers to access and use, and it's free for businesses who want to access and update their hours information.
As we get started, we want to know how businesses and their customers are using HOUR app. Every time a user interacts with WE-HOURS, we learn something about the types of businesses that benefit most, the types of customers who use it, and range of times that are most popular. So in the short term, open access is an opportunity for us to learn, refine and reimagine.
In the near future, we hope to have subscription services and limited advertising available to help underwrite the ongoing cost of maintaining this technology, so we can grow it for the world! We will never sell our users' personal information. The metrics and analytics we collect will be geographically based and collected in the aggregate. And all that information will be invested back into growing access by expanding WE-HOURS.
Whether you're a small business owner or a large corporate chain, WE-HOURS empowers commerce in three key ways: flexibility, relevance and access. The app
Yes! There's almost nothing worse than showing up to do business somewhere and finding a "Closed" sign on the door. WE-HOURS makes it possible to avoid closed doors, but it also has a "ring" function that allows customers to ping a business if it comes up "closed" on the app. It's a virtual "ring" to say "wish you were open now!"
WE-HOURS is the first app to make a two-way conversation between businesses and their customers, and we think that kind of access will change the way and the times we do business. Aggregated data on businesses and business categories will be available to help businesses better understand when customers want them to be open.
WE-HOURS is a 24-7 app, so it works any time of day or night. But it is designed to help connect customers with businesses at off-hour times, so think 5pm to 9am rather than a traditional 9-to-5 business day.
The app is location-based and it is designed to pull business hours listings from your immediate vicinity. If nothing is available within the most immediate location range, it will expand that geographical area.
A "favorites" function, however, overrides geography, and it gives users the ability to stay connected with the businesses that they love, receiving current hours information and updates from them in real time. The favorites function gives businesses the ability to communicate with their most loyal customers about open and close times.
Standard hours of operation on WE-HOURS syncs with Google's API, which creates consistency for customers and businesses across the web and serves as the foundation of business hours information. However, business owners get much more out of customizing their hours in WE-HOURS -- whether you update in other spots on the web or not. It is easy and rewarding and we store the information on a server, delivering complete control to business owners. Simple-to-navigate scheduling calendars offer daily, weekly and monthly views. Updates are intuitive and hours are more scalable as a result. The app also makes communicating those hours to customers more accessible and immediate -- customers who have "favorited" a business can choose to receive update any time standard hours are replaced or updated with WE-HOURS.
An intuitive tagging system also gives businesses the ability to specify why hours of operation are being amended or extended -- from weather and holidays to sickness, staffing shortages and even renovations. The more informed customers are, the more loyal they are, and this is an easy way to connect with them consistently and clearly.
And unlike Google, which prioritizes and optimizes businesses based on its own formulas and advertising models, WE-HOURS simply prioritizes businesses by whether or not they're keeping hours current in our system. The first results returned to customers are those that are OPEN, UPDATED and REGISTERED in our system.
WE want to make the world a better place. And making it a better place means making it a place for everyone.
WE-HOURS makes a place in our communities for everyone at every time. It’s that simple.
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